Terms of service

Terms of service

Effective Date: 12th July 2025

Website: https://africanaa.store/

Contact email: samspranx@gmail.com

Introduction

These Terms of Service outline the rules and guidelines for using Plan It Easy, a digital product platform that offers spreadsheets, planners, and templates. By purchasing an item, contacting us, or using our services through www.plan-it-easy.com, you agree to the terms outlined below.

These terms do not apply to services and platforms we do not control, including third-party payment processors like PayPal or Stripe. Please review the respective terms of those services for additional information.

1. Information we collect

To fulfill your order, we may collect personal information such as:

Full name

Email address

Payment details (via secure third-party processors)

Product purchase history

Any additional information you submit when contacting us

This information is necessary for order processing, customer support, and legal compliance. We do not store sensitive payment data ourselves.

2. How we use your information

We use your information for the following purposes:

To fulfill and deliver your digital purchases

To provide customer support or respond to inquiries

To send updates or newsletters (only with your consent)

To comply with legal or regulatory requirements

To improve our services and offerings

3. Sharing and disclosure

We only share personal information in the following limited cases:

Payment processors: We share transaction data with PayPal, Stripe, or other payment gateways strictly for payment processing.

Email platforms: Your email address may be shared with services used to send your product files or updates.

Legal reasons: We may disclose personal information if required by law, to respond to legal claims, or to protect our business and customers.

Business transfers: In the event of a sale, merger, or reorganization, customer data may be transferred as part of the business assets.

4. Digital products and delivery

All products sold on Plan It Easy are digital and are delivered electronically:

You will receive your product link via the email address provided at checkout.

It is your responsibility to provide a valid and working email address.

There are no physical items shipped.

5. Refunds

Due to the nature of digital goods, all purchases are non-refundable once delivered. If you do not receive your download or experience issues accessing your file, contact us immediately at info@plan-it-easy.com with proof of purchase for resolution.

6. Data retention

We retain customer data for up to 4 years to comply with legal, accounting, and business obligations unless longer retention is required by law.

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

Access – Request a copy of the information we hold about you

Correction – Request that we fix or update inaccurate data

Deletion – Request erasure of your data (where allowed by law)

Objection – Opt-out of marketing communications

Complaint – File a complaint with a data protection authority if your rights are violated

To exercise any of these rights, email info@plan-it-easy.com.

8. Limitation of liability

Plan It Easy is not liable for indirect, incidental, or consequential damages resulting from your use of our digital products. All products are provided “as is” without warranties unless explicitly stated.

9. Modifications

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to our website.

10. Contact us

For any questions or concerns about these Terms:

Plan It Easy

Email:samspranx@gmail.com

Website: https://africanaa.store/